The Apprentice –or project mismanagement perfection

It is that time of year again when I am faced with the rising fear of what the latest series of The Apprentice will showcase as the future talent of business. Once again the show has thrown project management into the hype of reality TV stardom.

Every week we will now see individuals, who in most cases have never worked in the change arena, volunteer to be project manager (PM) for their team.

However this is not project management as we may know it. This is project management gone native. This is in the most part diving in at the deep end with no forethought or plan, a “devil may care” attitude and as for the team – “do as I tell you to do, do not think for yourself”

The latter is the thing which most sticks in my throat – as a young project manager my mentor at the time said to me – “you need to look behind you and make sure your team are with you”. Whilst as a project manager you have to take the lead and make difficult decisions you have to take the team with you on that journey otherwise you, the team and ultimately the project are destined to fail.

What is interesting is, when speaking to Philip Taylor, a previous candidate on The Apprentice (2009), he agrees:  “The Apprentice tasks would be a struggle for any well rounded Project Manager. We would do something in 2 days that in real life would take 6 months. I admire anybody that can manage a huge team of massive egos in a hugely pressurised environment.”

In true reality I believe the well rounded and PM covers off 5 stages in any project, no matter its size or stature this being born out of the Project Management Institute.

Initiation

With any project start up there has to be a concerted joined up effort on understanding the end goal, the strategy – the raison d’être and therefore the measure of success. This should not be focussed on the separate element of the project but the impact this will have to the business from an end to end perspective.

Planning                                                               

This is always seen as the core of a project however too often is seen as just the actual plan with tasks, dates and resource. We can forget that projects need lots of planning from communication, finances, benefits & business readiness and all these factors should be planned for. This then creates that foundation and base with which to start a successful project.

Executing this is really operationalising what has been planned for and becomes the workhouse of the entire delivery mechanism.

Monitor & Control

As the saying goes there is nothing surer than change and despite best endeavours there will always be a need to adjust scope, delivery etc. but this should be done in a robust fashion. Equally at this point is where so many project managers hide behind the adage ‘I must deliver on time and to budget’. Whilst true, this should not restrict the need for controlled changes and this is where the PM can ensure the project is flexible enough to cope with all that is thrown at it. The project is an integral part of the business and therefore needs to be able to react with the business.

Closure

I think this is the one phase which is too often forgotten. Where the project team implements and throws the solution over the wall for some poor unsuspecting business area to pick up. Any PM worth their salt will ensure that the business readiness areas are engaged well ahead of implementation and that the appropriate support and close out is undertaken. This must include handing ownership over to the relevant business area and that a sponsor has accepted the benefits realisation plan to which they must now deliver (a whole other blog in its own right!)

The perception that these core principles will slow things down or the old chestnut of “the exec team have told us to just do it, so we don’t have time for this” will always play out in these situations but this is where chaos occurs. Yes, these things happen but without the core principles your sponsors are relying on false benefits resultant from a knee jerk decision by which a project implements. The reality is a self-perpetuating cycle of projects to repair and fix the previous legacies left by making such decisions.

I guess this illustrates The Apprentice does not really have projects, they have tasks to complete. In his role as PM, Philip acknowledges that he won the task not “because of his PM skills it was simply down to selling.” That said you have to put yourself forward to be a Project Manager in order to be in with a chance of winning. The only goal of this however is to not be sat in the boardroom at the end of the task waiting to be told “Your fired”.

Lord Alan Sugar’s autobiography is titled “What You See Is What You Get” and that is very true for the candidates selected for The Apprentice very few have ever been PM’s, so we should lose the PM label and call them what they are, team leaders.

Of course this show is also about the entertainment value and Philip does have a valid point to make around his time on The Apprentice: “It was wonderful experience and I have to say if there hadn’t been bad project management then we would never have had Pantsman! Now that would make the world a sad place.”

Possibly Related Posts:


Posted in Change Management | 1 Comment

How Properly Architected Databases are Reducing Vulnerability to Errors

Companies and organisations UK-wide who have sensibly invested in outsourced data governance are now enjoying working daily with error-free databases for the very first time. Their new database model is so expertly crafted; the problems previously created by conflicting data are no longer an issue. (Their new database system is designed to allow for only a single recording of each piece of data. Simple!)

Needless redundancy – A witch’s creation?

According to Ten things to avoid in a data model, a white paper written by Dr. Michael Blaha, (consultant and trainer in conceiving, architecting, modelling, designing, and tuning databases for dozens of organisations world-wide since 1994), avoiding needless redundancy – where a data item is recorded more than once – is essential.

Needless redundancy truly is the curse of so many information systems; whoever thought double or even multi-recording of the same piece of data in a database was a ‘clever idea’ should be burnt at the stake! Well, you get the gist…

By just sticking to the ‘single data piece only’ rule, the hassle of: error vulnerability, additional code-writing, latency updating, and more can all be avoided. Hallelujah.

The other nine things every data model should avoid?

These include:

1. Vague Purpose – The data model that doesn’t actually know what it’s for (imagine that)

2. Literal Modelling – Unquestioningly designing the model the customer describes. Hmm.

3. Large Size – Go for 200 tables max. (It’s a database, not a Sicilian wedding).

4. Speculative Content – Ahh, the ‘squirrel effect’ (data that’ll “be handy later”, but never is).

5. Lack of Clarity – If it’s ‘cryptic’ you’re after, just do a crossword. Really.

6. Reckless Violation of Normal Forms – A ‘shortcut’ to increased performance? No.

7. Parallel Attributes – The hallmark of a poor model.

8. Anonymous Fields – What’s in a name? EVERYTHING. Clearly described data is best.

9. Symmetric Relationships – Confusing, bamboozling, downright discombobulating!

Interesting stuff from Dr. Blaha indeed. But, at the end of the day, the key to great data modelling is placing engagement over formality. No doubt. How to do this? By working collaboratively and intensely with your customers, if you would like help with your data governance feel free to drop us a line.

Possibly Related Posts:


Posted in Uncategorized | Leave a comment

Evaxyx invites you to a special webinar on Data Virtualisation Best Practices for a Complete View of Enterprise Data

This is just a quick note to invite you to join us and Informatica for a very special Webinar featuring our own Simon Slocombe – you can read some of Simon’s blog posts here. Simon is director of consulting here at Evaxyx and is very well respected in this field.

The Webinar entitled “Data Virtualisation Best Practices for a Complete View of Enterprise Data” is taking place on Thursday 05 May 2011 (4.00pm – 5.00pm BST). It is part of an architect-to-architect webinar series and will be an interactive discussion on architectural best practices to help deliver the complete view of enterprise data. The formal information on the webinar states:

Many companies struggle to get a single, complete view of the customer and their overall business. Master data management (MDM) is often implemented to ensure a single, consistent master data, such as a customer profile or product summary information, across the many systems that exist in an enterprise. But it is not just the data needed for the complete view.

The master data must be combined with the transactions, interactions and other history in various applications to provide a complete view. Data virtualisation is one approach. It rapidly provides a complete view by leveraging the MDM relationships to access detailed information across systems and combining them with the master data.

Join Bert Oosterhof of Informatica and Simon will be holding an interactive discussion on architectural best practices to help deliver the complete view, this will include:

  • Key architectural components for delivering a complete view of data
  • The importance of business process and business user empowerment
  • Best practices for delivering a successful MDM with a data virtualisation strategy

If you are interested in getting involved, please register for the Webinar here http://tinyurl.com/69y7n3p 

We will look forward to seeing you then.

Possibly Related Posts:


Posted in Evaxyx News, Informatica | Tagged , , | Leave a comment

FDs Prioritise Improved Data Management (At Last!)

There was a time when data management could be found somewhere in the middle of a company financial director’s priority list (or even lower!). Not anymore, according to a study carried out by the Hackett Group (global leader in process benchmarking and business transformation).

The study reveals that an increasing number of company chief financial directors and finance departments worldwide are finally recognising the importance of enhanced data quality and accuracy – something that has been long overdue.

All this means greater investment in data management (particularly in the realm of process and information architecture redesign) is expected this year, and in the future. In fact, investment has already begun…

Tom Willman, practice leader with Hackett’s enterprise performance management executive advisory program, and co-author of the study, suggested to Business Finance that: “The forecasting job has gotten much more difficult, and businesses haven’t gotten any better at it. But the results of our study show that almost universally companies are looking at how to drive improvements in the accuracy of the process.”

So how exactly do you ‘drive improvements’ to make forecasts more precise? Well, 67 per cent of businesses surveyed who plan to invest more in improving their data management think they know the answer: 1) ensure data stewardship is firmly established, 2) standardise your master data, and 3) cleanse your information.

That’s it? The recipe, no, the ‘winning formula’ for achieving precise forecasts with a capital P?

Well, not quite.

Let’s give the last word to Andrew White, research vice president at Gartner, who told ITbusinessedge.com that a master data management system is “intertwined with improvements in data quality and data governance” – something we at Evaxyx are rather good at.

Possibly Related Posts:


Posted in Data Management | Tagged , | Leave a comment

Proactive monitoring comes directly from data governance

As readers of this blog will know, I read a lot of articles on data governance, strategy and data management and I found a really interesting article the other day from Experian. It reported that a new white paper from Talend has just been published on the IT World Website.

The new report reveals that it has found that organisations are becoming increasingly proactive in how they monitor the accuracy of records as a direct result of the growing popularity of data governance.

The paper suggests that companies are now looking to hire experienced data professionals to isolate the root of problems before they even arise. This is in stark contrast to what has happened previously as often companies are called in to to help fix major issues after they become an issue. However, I think sorting out systemic problems in the long run is going to help any company. The white paper states:

Today, a newer trend is emerging when it comes to data management. More common today is a data governance approach where time and energy are spent on fixing the processes that allow flawed data to be introduced into an environment. In this approach, you rather seek to isolate the cause and eliminate the source of the introduction of flawed data. In companies where internal and external data is constantly being merged to form operational data stores and data warehouses, it makes more sense to not only address data failures, but to proactively monitor data and report the current state of data quality back to the origin of the data. This new data governance approach works on cross-functional problem solving and process improvement, not relegation of data management to IT.

The report also highlights the importance of data metrics and the emerging technology of data quality dashboards is helping organisations to formulate their governance strategies. 

To find out how Evaxyx can help you with your data governance contact us now.

Possibly Related Posts:


Posted in Data Governance, Data Management, Data Models, Data Strategy | Tagged , | Leave a comment

Data Governance and the IT Agenda

There can be little doubt that in the ever more technology-saturated, interconnected 21st Century, IT departments play a vital role in the gathering and management of business data. Gone are the days when IT technicians were only there to install antivirus software and reboot your office PC when it crashed. Nowadays they are often the front-line, hands-on custodians of mission-critical business data, and as a result, all too aware of the need for active data management. Far too many companies still struggle to effectively manage this highly valuable asset.

But in such a technical field, where do the responsibilities of IT end and those of management begin? An intriguing new white paper by First San Francisco Partners explores this very issue. The Role of IT in Business-led Data Governance highlights a growing trend towards the efficiency-driven centralisation of information technology resources, noting that in many cases this has bestowed additional prominence on the role of IT technicians within the data management process. But a great deal of emphasis is placed within the paper on the importance of clearly defining spheres of responsibility. This definition should take the form of widely circulated written guidelines, states the paper, and we would fully endorse this approach. If different departments – especially within larger organisations – operate from different perspectives on the same issue, their actions may conflict and this will inevitably inhibit operational efficiency.

The US data governance consultancy set out seven specific ways in which the IT specialists within a particular organisation can best assist management when it comes to data governance:

1/ Through overall technical leadership.

2/ Through the provision of technical guidance.

3/ Through linking data quality with business needs.

4/ Through the creation and maintenance of a metadata repository.

5/ Through data integration oversight.

6/ Through the creation and maintenance of an Enterprise Data Model.

7/ Through data custodianship, working closely with data stewards and data owners.

Of course not all of those categories will be applicable to every organisation, but we do believe these principles are sound ones. With effective data governance so dependant on information technology, a close alignment between the operational activities of IT and management could not be more vital in effective business data governance.

To quote white paper author Kelle O’Neal: “A comprehensive data governance strategy not only aligns business and IT to address data issues but also defines data ownership and policies, data quality processes, decision rights and escalation procedures.”

For more information on the Evaxyx range of data management solutions, please visit our website.

Possibly Related Posts:


Posted in Data Governance, Data Management | Tagged , , , | Leave a comment

On-demand hardware and data management platforms

We all know that the corporate world is always hungry for information as business owners want to know every tiny detail to ensure they stay on top of their game. Without a properly managed database there is no way for organisations to keep tabs on their clients’ requirements.

But, as demand increases for immediate access to details how is technology developing to cope with this? Well, modern hardware trends and economics in tandem with technologies like virtualisation and cloud are radically changing today’s data management landscape.

A new era is beginning where hardware, software and memory-based computing technologies can be assembled from existing IT resources and pay-as-you-go clouds. Arguably, one of the biggest challenges, and consequently most exciting opportunities, facing IT gurus is working out how to leverage these ‘on-demand’ applications to build an optimal data management platform.

Consumers already use cloud technology on a widespread basis as the rapid growth in Smartphone users gives people instant access to information on restaurant and retail deals wherever they are, via apps like VoucherCloud or AroundMe, which identifies popular amenities in the immediate vicinity.

Technology like this takes the user’s IP address to establish where their geo-location is allowing DNS services to then direct them to where they want to be. The beauty is that users don’t need to log in to a server – instead they obtain a session ID or cookie, which is stored in their browser.

Anyway, back to data management. It’s important for these systems to include fundamental features such as the ability to exploit memory and machine parallelism for high scalability growth. Importantly, it also needs to span time zones and geography, which will unite remote business processes and stakeholders.

Essentially, on-demand technologies have the raw capabilities to enhance a business’s needs, so that systems can be updated securely from any location at any time. However, this type of development is complex and still in its infancy – but don’t write it off, it will happen – further demonstrating how consumer technology can be embraced for the business market.

Possibly Related Posts:


Posted in Data Governance, Data Management, Data Security | Tagged , , | Leave a comment

Referring to business

In the often abstract realm of business data, ‘reference data’ plays a uniquely tangible role. A subset of non-transactional master data, reference data consists specifically of the substantial entities in the data equation – customers, products, assets, property. Reference data is, quite simply, the axis on which the rest of the data equation turns.

Given its key role, businesses would be well advised to pay close attention to the reference data in their records. Is it of sufficient quality and accuracy? If it is not, nothing else in the data equation will count for anything. The old, blunt maxim ‘garbage in, garbage out’ applies here.

A recent article by business intelligence expert Steve Bennett, on the Smart Data Collective website, had some pertinent points to make about reference data. In his post, Bennet proposed a detailed hierarchy of capabilities to order to better organise and enhance information governance in a corporate context. He proposed a total of 26 such categories, divided into eight categories or groups, namely Trust, Strategy, Secure, Develop, Act, Analyse, Organise and Operate.

Bennett sees reference data management as part of the first group, Trust, along with data quality management, data governance and master data management. As the name implies, the Trust category is all about the reliability of your facts and figures. It is the bedrock of the data equation.

He states, quite rightly we believe, that the efficient and accurate management of reference information hierarchies is a “critical business capability”. Why? Because it “delivers a consistent view of data across business units and the enterprise as a whole”.

Without a solid and reliable foundation, the most sophisticated data management process in the world will count for precisely nothing

For more information on the Evaxyx range of data management solutions, visit our website.

Possibly Related Posts:


Posted in Data Management | Tagged , , | Leave a comment

How data management systems are helping the Japanese relief effort

Last week’s devastating earthquake and tsunami in Japan has left the country in turmoil and desperately needing outside help to assist with the urgent humanitarian issues it is now facing. And, with the associated problems emanating from the Fukushima nuclear power station, the crisis is deepening.

The United Sates is leading the way in its support for the stricken nation having already flown out 34 of its top nuclear scientists to offer their expertise to the Japanese authorities, whilst it is deploying members of its armed services to help on the ground.

US Marines will be using an ultra-fast data management system to gather information to help relief teams provide support for the thousands of people left homeless or forced to seek refuge outside of the exclusion zones. The Marines will begin using the Rapid Data Management System created by Global Relief Technologies immediately with a team of workers from the company expected to help with its implementation.

The system includes satellite-linked handheld computers that allow valuable information to be quickly collected and distributed to decision makers after a disaster. By providing clear instruction on issues such as assessing food and water supplies and the management of refugee camps, crucial judgements can be made much sooner.

The alternative is to have relief workers filling in paper forms and manually feeding information into databases, which can take days or even months and cause delays in getting it across to the people who need it.

Ironically, only last month workers from Global Relief Technologies spent a month training Marines in Thailand and last year sent a team to Haiti to take a census of amputees after the horrendous earthquake there.

According to retired Marine and advisor to the company, Lt. Gen. Keith Stalder: “That project was very different to that facing the team in Japan because Haiti started with very little of their own capability to help themselves, whilst the Japanese are very capable in terms of resources and infrastructure.”

However, it is clear to see that the technology will be every bit as valuable to the Japanese as it was in Haiti – data technology is ‘saving lives’ which can only be a good thing.

Possibly Related Posts:


Posted in Charity, Data Management | Tagged , , , | Leave a comment

Data Management Specialist Evaxyx to speak at Europe’s leading data Summit in March

We will be speaking at Europe’s leading summit on  Master Data Management (MDM) and Data Governance in London alongside one of our major clients Wesleyan Assurance this month.

The event which is taking place at the Radisson Blu Portman Hotel in London on the 22nd-23rd March 2011 is Europe’s only co-located conference on Master Data Management (MDM) and Data Governance.

Adam Prentis, CEO of Evaxyx comments:

“We are extremely proud to be at the forefront of global data management and we are obviously delighted to be able to sponsor Europe’s finest data governance and master data management conference. My team and I have been attending this event for several years now and it has always been very successful for us. I would like to personally welcome any of the delegates to come over to our stand and introduce themselves. One of our clients, Wesleyan Assurance, will be speaking at the event alongside us, so if anyone has any questions of what it is like working with a data focused consultancy then we would invite them to attend the presentation.”

Businesses at this year’s event will be able to discuss their master data management and data governance challenges with the world’s best providers and take an inside look at the challenges behind real-world master data management and data governance implementation.

The conference includes 40 different conference sessions and a variety of pre-conference tutorials from leading independent speakers and major users of master data management and data governance. For more information on the event visit: http://www.irmuk.co.uk/mdm2011/.

Possibly Related Posts:


Posted in Data Management, Evaxyx News | Tagged , | Leave a comment